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Cancellation & Refunds

We believe in fair and transparent policies. Here's everything you need to know about cancelling your subscription and requesting refunds.

Cancellation Policy

When Can You Cancel?

You can cancel your subscription at any time. No questions asked.

  • Cancel anytime from your dashboard
  • Cancellation takes effect at next billing cycle
  • Continue using service until paid period ends
  • No long-term commitments or cancellation fees

How to Cancel

  1. Log in to your dashboard
  2. Navigate to "Subscription" section
  3. Click "Cancel Subscription"
  4. Confirm cancellation
  5. Receive confirmation email

What Happens After Cancellation?

  • Access continues until the end of your current billing period
  • No further charges will be made
  • Data is retained for 90 days after cancellation
  • You can reactivate your subscription anytime

Refund Policy

No Refunds on Subscription Plans

Due to our affordable pricing structure, we do not offer refunds on subscription plans.

  • All subscription plans are non-refundable
  • Free trials are available before purchasing
  • Cancellation takes effect at next billing cycle
  • Service access continues until paid period ends

Why Our Pricing is No-Refund

Our pricing is designed to be affordable and accessible to all businesses.

  • Plans start at just ₹100/month ($1.20)
  • Monthly billing provides flexibility
  • No long-term commitments required
  • Free trials available for all products
  • Cancel anytime without penalties

Exceptional Circumstances

In rare cases of technical issues or billing errors, we may consider refunds.

  • Billing errors or duplicate charges
  • Service unavailable for extended periods
  • Technical issues preventing service use
  • Refund decision turnaround time: 3 days from request
  • Refund amount processing time: 7-15 days from approval
  • Reviewed on a case-by-case basis

Billing and Payments

Billing Cycle

  • Monthly plans: Billed every 30 days
  • Annual plans: Billed every 365 days
  • Automatic renewal at end of billing cycle
  • Email notifications before renewal

Payment Methods

  • Credit/Debit Cards (Visa, Mastercard, RuPay)
  • Net Banking
  • UPI (Unified Payments Interface)
  • Digital Wallets (Paytm, PhonePe, Google Pay)

Failed Payments

  • Automatic retry attempts for 3 days
  • Service suspension after 3 failed attempts
  • Data retained for 30 days after suspension
  • Grace period for payment updates

Frequently Asked Questions

Do you offer refunds on subscriptions?

No, we do not offer refunds on subscription plans due to our affordable pricing structure. However, you can cancel anytime and continue using the service until your paid period ends.

Can I try before I buy?

Yes! We offer free trials for all our products. You can test the full functionality before making any purchase decision.

What happens if I cancel mid-cycle?

You continue to have full access to all features until the end of your current billing period. No refunds are issued for unused time.

Can I switch plans instead of cancelling?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the next billing cycle with pro-rated adjustments.

Will I lose my data after cancellation?

No, your data is retained for 90 days after cancellation. You can reactivate your subscription or export your data during this period.

What if I'm not satisfied with the service?

We're committed to your satisfaction. Contact our support team, and we'll work with you to resolve any issues or process a refund if needed.

Need Help? We're Here for You!

Email Support

support@bauddhik.com

Response within 24 hours

This policy is effective from October 15, 2025, and may be updated periodically. We will notify customers of any significant changes via email.

Last updated: October 15, 2025